Shipping Policy

We aim to dispatch orders within 24–48 hours of confirmation. Delivery timelines depend on your PIN code, location and courier availability. Tracking details will be shared once your order ships. If your package is delayed or marked delivered but hasn't arrived, contact us with your order number so we can investigate.

Refund & Replacement Policy

All sales are final, and we don't offer refunds or returns for change of mind. If your jewellery arrives damaged, defective or with missing items, please contact us with your order number and a clear, continuous unboxing video. Eligible claims will be reviewed for replacement. In exceptional cases, store credit may be offered. Alankrit reserves the right to reject claims that cannot be verified, subject to applicable consumer protection laws.

Exchange Policy

We do not offer exchanges. Our jewellery is designed to be adjustable, so size-related exchanges are not available. Please check product details before placing your order. If there's a genuine manufacturing defect, contact our team with clear video evidence so we can review a replacement claim.

Cancellation Policy

Once an order is placed and confirmed, it cannot be cancelled or modified. Please review your products, quantity, shipping address and contact information carefully before completing your purchase. This policy does not affect any rights provided under applicable law.